Even the well-structured enterprise ultimately relies on how well it executes day-to-day operations for its success. Critical capabilties are not limited to human skills and attitudes - they extend to include the efficient use of technology and to the organisation itself.
An essential starting point is to develop a clear understanding of which capabilties have most impact on the organisation's strategy and the extent to which they can be improved - the most critical candidates are frequently not those which are the most obvious.
Using an intensive process with supporting tools, we can construct a 'map' of your organisation which highlights those areas where an improvement will have the greatest impact - this can be completed in a matter of weeks, whatever the size of organisation. Armed with the knowledge which this exercise delivers, you can plan to introduce the right changes with the confidence that they will make a positive and verifiable contribution to your goals.
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